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What is the maximum weight and dimension that I can ship?

Once you signed up for SendCloud you see that we already enabled the most important carriers for you. You can immediately start shipping. Want to enable more shipping carriers, f.e. same day delivery? You have to go to settings – carriers. Here you can enable or disable carriers.

The carriers all have different kind of conditions for shipping parcels. Always read the complete terms and conditions before you start shipping. Check if everything is clear and if your products are ready to send with the chosen carrier and shipment method. When the maximum weight or dimension criteria are exceeded, carriers will add a surcharge to the parcel that will automatically be added to your next invoice. Below you will find a short summary.

Attention! You find the complete terms and conditions here. Good to know, we also include the terms & conditions in your SendCloud environment. When you (manually) create a new shipment maximum dimensions and weight are shown when you choose the preferred shipping method. 

DHL has the Europlus(B2B) and DHLForYou netwerk (B2C). 

- Maximum dimensions 120 x 60 x 50 cm
- Maximum weight 31,5KG

- Maximum dimensions 80 x 50 x 30 cm (met een volume ind van maximaal 150 liter)
- Maximum weight 20 KG. 

DPD Parcelshop
- Maximum girth 300 cm
- Maximum weight 20 KG

DPD Pick-up
- Maximum girth 300 cm
- Longest side maximum 175 cm
- Maximum weight 31,5 KG

- Maximum dimensions 100 x 70 x 58 cm
- Maximum weight 30 KG
UPS Acces Points (parcelshop)
- Maximum dimensions 80 cm length / 220 diameter 
- Maximum actual weight 20 KG
- Maximum volume weight 70 KG

UPS Standard (pick-up)
- Maximum dimensions 150 x 76, maximum periphery 330 cm
- Maximum weight 32 KG
- Maximum volume weight 70 KG

Same Day Delivery by Fadello
- Maximum dimensions 120 x 60 x 50 cm
- Maximum weight 30 KG